For many years Orange has been committed to conducting its affairs within a clean business environment. With a strategy of international expansion for the Group, as well as its development of mobile financial services and the Internet of Things, the ambitions of the Essentials2020 plan make it even more crucial that Orange be exemplary on ethics, fighting corruption, and compliance, all associated with governance that is responsible and transparent.

A strengthened compliance process

Orange set up its Compliance division in 2012 and strengthened it in 2015: an initiative taken by Orange to protect itself from risk of sanctions for failure to comply with laws and regulations. Compliance covers such varied domains as corruption prevention, compliance with international economic sanctions (or embargoes), personal data protection and banking compliance. The role of the Compliance team is to design, deploy and coordinate compliance at Group level. The team works via a network of Compliance Officers and legal contacts within the major divisions and subsidiaries.

  1. The Code of Ethics


Corruption: zero tolerance

In 2015, Orange reaffirmed its zero tolerance commitment regarding corruption in a document signed by Stéphane Richard and the entire Executive Committee. Corruption risk was identified as a major risk for the Group, and an e-learning training module on prevention, available in four languages, was deployed at Group level, in addition to the programme already in place since 2012 and part of its Compliance policy.

Orange commits to carrying out its activities in a clean business environment, complying with the laws of the countries where it operates and with the OECD's Transfer Pricing Guidelines for Multinational Enterprises and Tax Administrations. These fiscal practices are regularly assessed through a rigorous auditing process. The Group's fiscal ethics charter states that tax specialists may propose the tax options that are the most favourable, in the knowledge that these proposals must be based on an honest, professional, and objective analysis that is in full compliance with the law. Every year Orange also publishes the list of Orange SA's consolidated subsidiaries accounted for by the equity method, and presents information on taxes paid in its Registration Document.  In 2016 Orange is taking its commitment to transparency a step further by publishing the details of taxes paid in each country.


Governance with control

Orange's Board of Directors makes all decisions on the Group's major strategic, economic, social, financial and technological positioning, monitoring their implementation by management through the Audit Committee, the Innovation and Technology Committee and the Governance and Corporate Social and Environmental Responsibility Committee (CGRSE). The latter focuses on HR and CSR positioning, as developed from dialogue with Group stakeholders and, annually, the report by the ethics committee on the Group's ethical approach and its compliance programmes.


Employees delivering CSR

All the Group's employees are kept regularly informed of the progress of CSR projects, particularly through frequent updates on the various intranets. CSR modules are incorporated in the professional training offered by the Group. Qualification-focused training has been provided for members of the CSR managers network. Sixty people had taken this training by the end of 2015, with almost all participants qualifying.