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latest key figures: 2013, 1st quarter results

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Positive results from operational efficiency and commercial agility plans; full-year objectives confirmed.

  • France Telecom-Orange had 229.8 million customers at 31 March 2013, a year-on-year increase of 2.6% (+5.9 million additional customers):
    - in France, the very strong growth of the Sosh and Open offers maintained the mobile market share at 37.0% at 31 March 2013. Overall, the mobile customer base in France rose 1.3% year on year
    - in Spain, mobile contracts rose strongly (+9.7%) while the ADSL customer base increased 11.1%
    - in Africa and the Middle East, mobile services reached 82.0 million customers at 31 March 2013, up 8.2% year on year (+6.2 million additional customers).
  • Consolidated revenues of 10.280 billion euros represented a 1.8% decrease on a comparable basis, excluding the impact of regulatory measures, supported in particular by continued growth in the Group's international subsidiaries:
    - in France, the decline in mobile services revenues was 2.9% in the first quarter of 2013, affected by price reductions and the development of SIM-only offers 
    - in Spain, revenues rose by 3.3%, led by growth in the fixed broadband and mobile services customer bases
    - in Poland, the decline in mobile services revenues was limited to 2.2% in the first quarter of 2013, while fixed broadband climbed 9.3% 
    - in the rest of Europe, revenues increased 2.6%, lifted by mobile Internet browsing and smartphone sales
    - in Africa and the Middle East, revenues grew 3.3%, led by Côte d’Ivoire, Senegal, Guinea and Niger
    - in the Enterprise segment, revenues declined 5.3% in the first quarter of 2013 due to intensified competition and difficult economic conditions in Europe.
  • Restated EBITDA reached 3.124 billion euros while erosion of the margin (30.4%) was limited to 0.8 percentage point, after falling 1.6 percentage points in the first and second halves of 2012, due to lower direct costs (-7.1%) and the start of declining indirect costs (-0.6%).
  • Capital expenditure (1.150 billion euros) grew 6.5% compared to the first quarter of 2012 on a comparable basis, with the acceleration of investment in fixed and mobile high-speed broadband services (fibre and 4G), particularly in France. The ratio of CAPEX to revenues was 11.2%, an increase of 1.1 percentage points.
  • Operating cash flow (restated EBITDA – CAPEX) was 1.975 billion euros in the first quarter of 2013, in line with the Group’s confirmed objective for 2013 of more than 7.0 billion euros in operating cash flow

Commenting on the results for the first quarter of 2013, Stéphane Richard, Chairman and CEO of France Telecom-Orange, said: “In a French mobile market that has remained under pressure, we have again demonstrated our ability to react quickly with forceful commercial offers. In the mobile segment, this is due to the success of the Open and Sosh offers while in fixed-line services, over 300,000 customers subscribed to Livebox Play offers in just two months and subscriber numbers for fibre exceeded 200,000. Operations in Spain, Africa and the Middle East have once again made a positive contribution to the Group's revenues. The acceleration in the reduction of operational expenses, including indirect costs, made it possible to limit margin erosion to less than one point. Investments, up more than 6% over the year, were concentrated on the faster roll-out of fibre and 4G in France. In addition, I have renewed and strengthened the management team, to enable greater efficiency, particularly in the field of innovation. Altogether, I am very confident in the ability of the men and women of the Group to achieve our goals for 2013 and beyond.” 

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last update: 30 April 2013