Orange Travel represents our commitment to ensure our services are clear, simple to understand and offer good value to our customers. We have achieved this by creating our Customer Experience Charter.
The Charter aims to strengthen awareness and perception of our travel offers when our customers are using their phones abroad by focusing on three main areas:
* Charges apply when downloading apps and sending and receiving data files while abroad. These charges are generally larger than those applied when downloading apps and sending and receiving data files, in your home country.
* Only available in the following European countries: France and Spain.