Orange's activities
In Mali, the group offers mobile, fixed line and internet services through its stake in Sonatel SA, holding 70.2% of Ikatel SA.
Sales operations started in 2003 through a license granted by Mali’s government for fixed, mobile and Internet activities.
Since November 2006, Ikatel, now Orange Mali, has operated under the Orange brand.
Orange Mali’s mobile market has around 3.5 million active customers, primarily in prepaid. Their main uses for mobiles are voice and SMS, although GPRS and value-added services are briskly developing (mobile Internet revenues increased threefold in 2009).
Orange Mali’s network covers 40% of the population . In 2009, Orange Mali received ISO 9001 V2008 certification for its efforts towards service quality. The company also acquired a 3G license at the end of 2009.
Orange Mali launched its Internet services in 2005 with an offer for professionals, and then introduced consumer offers in 2006.
At the end of 2009, the broadband Internet market included around 7,500 subscribers, up sharply in comparison with 2008.
Orange’s main goals are providing local service and building customer loyalty, increasing service quality, and innovation.
It works with a network of five agencies (including four in Bamako), around twenty distributors and more than 40 franchises across the country.
Since November 2006, Ikatel, now Orange Mali, has operated under the Orange brand.
Orange Mali’s mobile market has around 3.5 million active customers, primarily in prepaid. Their main uses for mobiles are voice and SMS, although GPRS and value-added services are briskly developing (mobile Internet revenues increased threefold in 2009).
Orange Mali’s network covers 40% of the population . In 2009, Orange Mali received ISO 9001 V2008 certification for its efforts towards service quality. The company also acquired a 3G license at the end of 2009.
Orange Mali launched its Internet services in 2005 with an offer for professionals, and then introduced consumer offers in 2006.
At the end of 2009, the broadband Internet market included around 7,500 subscribers, up sharply in comparison with 2008.
Orange’s main goals are providing local service and building customer loyalty, increasing service quality, and innovation.
It works with a network of five agencies (including four in Bamako), around twenty distributors and more than 40 franchises across the country.
last update August 13, 2010
Orange Mali
Immeuble Sonavie
ACI 2000
BP E 3991
Bamako
Mali
phone: +223 499 90 00
fax: +223 499 90 01
copyright France Telecom 2010
