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United Kingdom

Orange Labs in the UK
Among its 18 Orange Labs on three continents, France Telecom created a centre in Chiswick, West London in 2001, in order to carry out telecommunications research and development to support its important UK market. The Bristol based Research and Innovation Department was acquired in 2005. Approximately 65 staff now conduct research, development, strategic market intelligence and trialling activities across 2 UK sites. The larger London site undertakes most research, development and management activities whilst the smaller Bristol site is co-located with Orange's network testbed and primarily conducts prototype trial and hosting activities.  

The UK Labs has undertaken design and development of many new user interfaces for Orange phones and web applications.
The Orange labs' work is visible on many Orange phones. For example, the Homescreen project designed the strongly Orange branded and easy to use handset home screen which re-enforces Orange's brand values and drives service usage.

The laboratory works closely with the group's local business units. In 2006, the Labs in London was chosen to become an Orange Developer's Centre supporting the Orange Partners Programme (www.orangepartner.com).

seamless mobility and IP services

The Orange Labs in the UK is recognised for the skills it has developed in the area of seamless mobility- the movement of customers' communications between different access technologies (GSM, 3G, WiFi etc) without their intervention and without disturbance to their ongoing calls and data sessions.

The UK team has developed architectures and software for the seamless hand-over of both voice and data services.
 
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Orange Labs 
2 nd Floor, Building 10
Chiswick Park
566 Chiswick High Road
Chiswick, London, W4 5XS
phone +44 (0) 208 849 5800


service innovation and business eco-structure

The team inputs into the different stages of service innovation: providing Market Intelligence, assisting detection of worldwide innovation, exploration of concepts & opportunities for France Telecom and feeding into Strategic Marketing product and services roadmaps.

The UK R&D centre seeks out and analyses technical and market innovations in the UK and Scandinavia.

France Telecom R&D UK has relationships with the scientific and academic research communities in the UK.


copyright France Telecom 2010