sustainable development is at the heart of our business

“By building ties between people, places and businesses and making exchanges easier we hope to contribute to the protection of our environment and the environment of future generations by making dematerialization of exchanges easier.

We will continually strive to improve quality of service and innovation, especially with regard to health care and the development of eco-responsible products.

Allowing everyone, especially older or disabled customers, to fully benefit from our products and services remains a key focus for the Group. “

Didier Lombard,
CEO and Chairman, France Telecom Group

Through the services it develops, the France Telecom Group's Research and Development team has made a commitment to sustainable development. As part of a planned corporate responsibility approach, it has deployed an action plan that incorporates economic, environmental and social development into its strategy.
France Telecom R&D plays a vital role in the group's sustainable development through the usage studies it carries out and the service projects it develops. It helps the group optimize the service it offers customers by designing products that can be used by everyone e.g. developing alert and risk-prevention systems and working closely with the healthcare community.

see also the responsibility section