Orange has been rewarded for the mobilisation of its employees and the simplicity
of its innovation scheme at Carrefour 2007, the participative innovation event,
sponsored this year by the Ministry of the Economy, Finance and Employment
Louis Schweitzer, Chairman of Renault, presented the trophy to David Richard,
director of transformation, performance and internal communication of Orange in
France, and to Xavier Dagras, director of the performance network, at a ceremony
in Paris on November 28, during the 4th Participative Innovation Carrefour.
This participative innovation event is organised by the association Innov’acteurs,
which brings together nearly 250 members. It is part of the cycle of performance
Carrefours in 2007.
The trophy highlights the successful relaunch of the participative innovation
scheme at the beginning of 2007, aimed at 85,000 Orange employees in France: between
February and December 2007, 10,000 employees logged more than 23,000 ideas, compared
with 600 for 2006. And close to a thousand ideas are currently being tested.
The award goes first of all to the Orange employees, who, at all levels, be they
tele-consultants, technicians or managers, propose ideas to improve customer service,
the process or even the IT system. But it also goes to the 300 correspondents
who lead the drive for employee innovation in each unit, and the 2,000 voluntary
experts who work in a network to select and develop the ideas pertaining to their
fields of competence.