At Orange, sustainable development is an integral part of our values and we encourage
our customers to reduce their environmental footprint
Since 5 March 2009, Orange has been handing over a cheque for €40 to customers
who keep their mobile phones when they renew their subscription period. A further
€5 is donated to the WWF
How to get your cheque
This offer is available in mainland France under the Orange loyalty programme.
It is limited to Orange mobile customers in return for a renewed commitment for
a period of 12 months, subject to having at least 1,500 loyalty points (customers
with capped plans) or 2,400 points (other plans), excluding Internet everywhere
and Origami jet. In both cases, only 1,500 loyalty points will be used.
Customers can call into an Orange branch to receive their cheque immediately,
or call customer service on 700 (call included in plan) to receive their cheque
within 15 days.
Sustainable development, a priority for Orange
At Orange an ecological approach is part and parcel of our commercial policy
and our relationship with our customers. Accordingly, since 2006, Orange has provided
all customers with the possibility of receiving an e-bill and has implemented
across-the-board recycling of all telecommunications equipment returned to its
sales branches, whether or not a purchase is made.
Orange is also the only operator in France to develop ecological product labelling,
enabling customers to choose a handset according to its environmental efficiency.
Now, with this new offer, Orange is encouraging its customers to extend their
mobile phone's lifecycle, thus reducing raw material usage, limiting energy consumption
and cutting waste.
Moreover, Orange has introduced numerous concrete actions in defence of the environment,
in a general approach involving both employees and partners.
For example, in its network operations, Orange is keen to integrate relay antennas
more harmoniously into the environment; agreements have been signed with the French
Bird Protection Society (Ligue de Protection des Oiseaux) to fill in hollow metal
posts; our waste processing policy includes recycling of posts, cabling and batteries.
Energy consumption is kept under control by measures such as optimised ventilation
systems installed in place of conventional air conditioning.
Likewise, Orange Village, the French Operations HQ near Paris, is symbolic of
our action in favour of the environment: "green certificates" have been awarded
for its energy consumption, for the purpose of financing "clean", renewable means
of production; a car-sharing application is available on the intranet, encouraging
employees to make fewer individual car journeys, which are a major source of CO2
emissions; the latest building, meanwhile, completed in early 2008, is HEQ-compliant
(High Environmental Quality).
And finally, the massive involvement of our personnel: Next Spring, for the second
year running, Orange will launch its internal awareness campaign in France. The
"April in Green" campaign has been set up to promote environmentally-friendly
attitudes among our 80,000 employees. This year's campaign will focus on recycling
mobile phones.