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new concrete measures on work-related stress at France Telecom

Paris, October 20, 2009
At the fourth plenary session of negotiations on psycho-social risks which took place today, France Telecom’s management made concrete offers to the trade union organisations. Six new measures were announced, representing a significant move foward in the ongoing negotiations to establish new working conditions:

a freeze on re-structuring until 31 December 2009;
380 new jobs before the end of 2009, in the technical and sales departments, with employment priority given to fixed-term contracts (CDD) and apprentices;
outsourced activities to be brought back in house, equating to 1,000 full-time posts;
inclusion of at least 50% of collective performance criteria in calculating each employee’s individual share;
extra time to log on and off call centre information systems (10 minutes in the morning and 10 minutes in the evening);
extra time to receive the day’s orders from the stores, 15 additional minutes;

France Telecom deplores the fact that representatives from the CFE-CGC union did not wish to take part in the day’s negotiations, and that SUD-PTT left at the start. France Telecom ‘s management call on these two trade unions to rejoin the negotiations on psycho-social risks, so that together an agreement can be reached that will benefit all France Telecom employees.

In agreement with the other trade union organisations, it has been decided to accelerate the negotiation calendar, with the next plenary session on psycho-social risks to take place next week. 
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Béatrice Mandine,  beatrice.mandine@orange-ftgroup.com
Sébastien Audra,  sebastien.audra@orange-ftgroup.com
Jean-Bernard Orsoni, jeanbernard.orsoni@orange-ftgroup.com
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