Orange launches a new range of all-inclusive fixed line offers
Paris, February 07, 2012
On 9 February, Orange will update its fixed line packages and release 3 all-inclusive offers: Optimale for fixed and mobile.
With this simple and complete range of commitment-free offers, customers can choose from among three different calling packages: 2h (€19.90/month), 4h (€ 25.90/month) or unlimited¹ (€ 39.90/month). With all three packages, subscribers can make calls to fixed lines in France, including VOIP numbers, mobiles in mainland France and fixed lines in more than 100 international destinations (list of countries available at www.orange.fr) .
All Optimale packages for fixed lines and mobiles include a subscription to an Orange fixed line and 3 other services (call transfer², caller ID and call signals).
Orange's decision to update its fixed line offers is proof that the Group seeks to support all of its customers' communications habits. Subscribers can stay in touch with their friends and families at all times, whether they are at home or on the go. The reliability of Orange's fixed lines offers them peace of mind as they chat.
Customer can subscribe to one of the offers by calling 1014 or 3000 (free from an Orange fixed line), by logging onto www.orange.fr or by visiting an Orange shop.
Following on from the development of the Orange brand in recent years, and in order to provide customers with greater simplicity, the fixed line offers which have been sold under the France Telecom brand will become Orange offers in February 2012. Customers will continue to enjoy the same high-quality service and will have access to the best of Orange's offers and innovations, including Cinéday³. Customers will receive Orange invoices starting on 1 March 2012.
Starting on 9 February, all Orange fixed line customers will be able to use the Orange Cinéday offer, a buy one get one free deal on tickets at participating cinemas every Tuesday. Customers can get their promotional code by calling 3000. One million people have already taken advantage of Cinéday since it was launched in May 2011.
More than 12,000 maintenance technicians, 11,000 customer service representative and 720 Orange shop advisors are available to help customers use new digital technologies in their everyday lives.
All of the conditions and details of the offer are available at www.orange.fr
Offers subject to conditions, valid in mainland France from 9 February to 4 April 2012, subject to eligibility and technical compatibility, customers must have a compatible terminal. Calls beyond the package limits will be billed on the basis of the applicable rates.
¹ Offer not compatible with three-way conversation service. Unlimited towards fixed lines and mobiles, up to 250 contacts per month and a maximum of 3 hours per call. Excluding any restrictions imposed by the mobile operators called.
² Activation cost for each call transfer: € 0.11.Customers are responsible for the calls transferred from their home and will be billed in line with their subscribed package.
³ Offer subject to conditions and valid in mainland France. Reserved for Orange offer subscribers (excluding Orange Business Services), limited to one free ticket per subscription, per week (same cinema, same film, excluding any special 3D and IMAX pricing, excluding previews and "non-film" events) for one ticket bought at the standard price in a participating cinema, excluding any ordering costs including calls to 3000, sending a text message and/or an internet connection. Details of the offer and list of participating cinemas at cineday.fr.
Press contacts
Isabelle Spanu: +33 (0)1 55 22 27 31– isabelle.spanu@orange.com
Estelle Ode-Coutard : +33 (0)1 44 44 93 93 - estelle.odecoutard@orange.com
With this simple and complete range of commitment-free offers, customers can choose from among three different calling packages: 2h (€19.90/month), 4h (€ 25.90/month) or unlimited¹ (€ 39.90/month). With all three packages, subscribers can make calls to fixed lines in France, including VOIP numbers, mobiles in mainland France and fixed lines in more than 100 international destinations (list of countries available at www.orange.fr) . All Optimale packages for fixed lines and mobiles include a subscription to an Orange fixed line and 3 other services (call transfer², caller ID and call signals).
Orange's decision to update its fixed line offers is proof that the Group seeks to support all of its customers' communications habits. Subscribers can stay in touch with their friends and families at all times, whether they are at home or on the go. The reliability of Orange's fixed lines offers them peace of mind as they chat.
Customer can subscribe to one of the offers by calling 1014 or 3000 (free from an Orange fixed line), by logging onto www.orange.fr or by visiting an Orange shop.
Following on from the development of the Orange brand in recent years, and in order to provide customers with greater simplicity, the fixed line offers which have been sold under the France Telecom brand will become Orange offers in February 2012. Customers will continue to enjoy the same high-quality service and will have access to the best of Orange's offers and innovations, including Cinéday³. Customers will receive Orange invoices starting on 1 March 2012.
Starting on 9 February, all Orange fixed line customers will be able to use the Orange Cinéday offer, a buy one get one free deal on tickets at participating cinemas every Tuesday. Customers can get their promotional code by calling 3000. One million people have already taken advantage of Cinéday since it was launched in May 2011.
More than 12,000 maintenance technicians, 11,000 customer service representative and 720 Orange shop advisors are available to help customers use new digital technologies in their everyday lives.
All of the conditions and details of the offer are available at www.orange.fr
Offers subject to conditions, valid in mainland France from 9 February to 4 April 2012, subject to eligibility and technical compatibility, customers must have a compatible terminal. Calls beyond the package limits will be billed on the basis of the applicable rates.
¹ Offer not compatible with three-way conversation service. Unlimited towards fixed lines and mobiles, up to 250 contacts per month and a maximum of 3 hours per call. Excluding any restrictions imposed by the mobile operators called.
² Activation cost for each call transfer: € 0.11.Customers are responsible for the calls transferred from their home and will be billed in line with their subscribed package.
³ Offer subject to conditions and valid in mainland France. Reserved for Orange offer subscribers (excluding Orange Business Services), limited to one free ticket per subscription, per week (same cinema, same film, excluding any special 3D and IMAX pricing, excluding previews and "non-film" events) for one ticket bought at the standard price in a participating cinema, excluding any ordering costs including calls to 3000, sending a text message and/or an internet connection. Details of the offer and list of participating cinemas at cineday.fr.
Press contacts
Isabelle Spanu: +33 (0)1 55 22 27 31– isabelle.spanu@orange.com
Estelle Ode-Coutard : +33 (0)1 44 44 93 93 - estelle.odecoutard@orange.com
About Orange
France Telecom-Orange is one of the world’s leading telecommunications operators with 171,000 employees worldwide, including 105,000 employees in France, and sales of 10.9 billion euros in the first three months of 2012. Present in 33 countries, the Group had a customer base of 225 million customers at 31 March 2012, including 181 million customers under the Orange brand, the Group's single brand for internet, television and mobile services in the majority of countries where the company operates. At 31 March 2012, the Group had 166 million mobile customers and 15 million broadband internet (ADSL, fibre) customers worldwide. Orange is one of the main European operators for mobile and broadband internet services and, under the brand Orange Business Services, is one of the world leaders in providing telecommunication services to multinational companies.
With its industrial project, "conquests 2015", Orange is simultaneously addressing its employees, customers and shareholders, as well as the society in which the company operates, through a concrete set of action plans. These commitments are expressed through a new vision of human resources for employees; through the deployment of a network infrastructure upon which the Group will build its future growth; through the Group's ambition to offer a superior customer experience thanks in particular to improved quality of service; and through the acceleration of international development.
France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on the New York Stock Exchange.
For more information (on the internet and on your mobile): www.orange.com, www.orange-business.com, www.orange-innovation.tv or to follow us on Twitter: @presseorange.
Orange and any other Orange product or service names included in this material are trade marks of Orange Brand Services Limited, Orange France or France Telecom.
With its industrial project, "conquests 2015", Orange is simultaneously addressing its employees, customers and shareholders, as well as the society in which the company operates, through a concrete set of action plans. These commitments are expressed through a new vision of human resources for employees; through the deployment of a network infrastructure upon which the Group will build its future growth; through the Group's ambition to offer a superior customer experience thanks in particular to improved quality of service; and through the acceleration of international development.
France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on the New York Stock Exchange.
For more information (on the internet and on your mobile): www.orange.com, www.orange-business.com, www.orange-innovation.tv or to follow us on Twitter: @presseorange.
Orange and any other Orange product or service names included in this material are trade marks of Orange Brand Services Limited, Orange France or France Telecom.
download the press release
(124.5 KB)
© France Telecom - Orange 2012
