environmental management systems (EMS)
We are committed to looking after the environment, and we want our customers,
communities and business partners to have confidence in that commitment. To track
our companies’ impacts on the environment and help them implement programs for
improvements, we are encouraging them to adopt formal management practices: as
a result, some of our operations have already had their management teams and procedures
audited and certified to the international environmental management standard ISO
14001.
Some have already been ISO 14001-certified for all or part of their activities
This includes France Telecom Marine, Mobinil (Egypt), and our mobile operations
in Spain, France, Poland and Slovakia. MobiNil in Egypt was the first telecoms
company in the Middle East to be ISO 14000 certified.
a global framework
The environment and sustainable development office has drawn up a frame of reference and provided methodological support for project leaders who are responsible for its implementation in the various countries.
(available to all on the group intranet in both English and French), this frame
of reference comprises:
- a dedicated methodology for managing such projects,
- Group processes and tools in key areas, such as risk and impact analysis or
managing regulatory compliance,
- guides and checklists to support a detailed audit of the EMS and its key components.
Key steering indicators, consistent with the project management methodology and
the main requirements under ISO 14001, make it possible for country project leaders
to effectively manage their approach and provide regular reports.
The management framework and key EMS indicators enable the various units to compare
their performance levels based on objective criteria, facilitating the sharing
of experiences.
In 2006, our main countries mapped out their significant environmental impacts
and risks, incorporating them into their environmental management program.
learn how each country is rolling out EMS in their market
dedicated teams
The implementation of the environmental roadmap is based on a network of environmental
correspondents, with around 30 people spread over the different countries in which
the Group is present, supported in turn by a network of shakeholders in the various
functional divisions. The environment and sustainable development office coordinates
and oversees the program of actions, providing the countries with technical and
methodological expertise on key issues such as waste, the environmental management
system, energy or in-house awareness on environmental issues.
