global EMS roll-out
We are making progress in rolling out environmental management systems aligned
to ISO 14001 requirements around the world:
In France we are rolling out EMS in four areas of the business: FTSA* technical
sites,
mobile activities, R&D (five sites) and FT Marine (three sites certified since
2001). Mobiles, for all sites and activities, have been ISO 14001-certified since
May 2005. Orange is the first mobile operator in France to have received this
certification. In 2006, its Orange Excellence management system achieved triple
ISO 9001, ISO 14001 and “Orange s’engage” (certified services) certification.
This shows how environmental considerations are fully integrated into day-to-day
process management.
In Spain Orange has an ISO 14001 certified EMS covering all mobile
activities and sites
(25 service sites and approximately 15,000 network sites). This certificate was
originally obtained by the mobile operator Amena, which was merged with FT Spain
in 2006. At the end of 2006, FT Spain launched an EMS project for its other service
sites, technical centers and fixed network. They are aiming to get all their
activities and sites certified.
In Poland mobile activities are ISO 14001-certified.
In the United Kingdom a program in underway to set up an integrated health, safety
and environment
management system based on the OHSAS 18001 and ISO 14001 standards.
In Slovakia mobile activities have been certified since May 2005. In 2006, the decision was
taken to launch a program aimed at effectively managing any environmental impacts
linked to service provider activities. To achieve this, service providers have
been divided up into categories and dedicated tools have been developed.
In Africa and the Middle East our mobile activities in Egypt have
been ISO 14001-certified since 2001. This
management system is set to change in order to incorporate health and safety activities
(OHSAS 18001). In spring 2006, our subsidiaries Sonatel (Senegal), Côte d’Ivoire
Telecom and Jordan Telecom began building an ISO 14001 environmental management
system for their most significant sites in terms of environmental impacts and
risks. At the end of 2006, the EMS deployment rate across business areas was 35%
for Sonatel and Côte d’Ivoire Telecom, and 50% for Jordan Telecom. The progress
made by Jordan Telecom has been particularly remarkable, since efforts to set
up the EMS only began in April 2006.
ongoing efforts to raise awareness among staff
In connection with the implementation of EMS, we are providing environmental
training and awareness raising for employees, enabling each one of them to better
understand current and future environmental issues and take them into account
on a daily basis.
In 2006, we used European Mobility Week to raise awareness of sustainable development
among our staff . Various actions have been carried out in a dozen or so business
units in France and several European subsidiaries. At the new Orange France head
office in Arcueil, a presentation promoting alternative means of transport to
the individual car was organized in conjunction with the French agency for environment
and energy management (Agence de l’Environnement et de la Maîtrise de l’énergie,
Ademe). This initiative was praised by Nelly Olin, the French Minister for Ecology
and Sustainable Development. In the UK, communications have focused on business
trip planning and presenting the findings of an internal questionnaire on transport
use.
In Spain and Slovakia, intranet-based communications have made it possible to
raise awareness among employees of climate change issues. Lastly, Romania has
carried out initiatives to promote public transport and car sharing.
Because every little gesture counts in terms of protecting the environment, we
are also encouraging our employees to change their daily behavior. France launched
a “green gesture” awareness campaign in 2006. Five e-cards have been sent out
to employees on the subject of saving electricity, reducing paper consumption,
the electronic invoicing option for our clients, reducing business trips and recycling
printer cartridges. This campaign was adapted for roll out in other countries
in 2007