
Our strategy and plans for improvement are continuously informed by dialogue
with stakeholders at global and local levels.
external commitments
Over the last few years, we have made external commitments confirming our desire
to contribute to sustainable development. We were one of the first businesses
to sign up for the
UN’s Global Compact in July
2000. Involvement in a number of other initiatives such as the
Global
e-Sustainability Initiative (GeSI) and the Mobile Phone Partnership Initiative (MPPI) and the Decade on
Education for Sustainable Development allows us to compare our record to other
companies. We are also a member of the Institute of Business Ethics and
CSR Europe.
listening to external needs
To ensure that our corporate responsibility and sustainable development approach
is in line with society’s expectations, our businesses around the world listen
to various external stakeholders, including customers, shareholders, suppliers,
local authorities, and national and international public bodies. Partnerships
with organizations such as
UNICEF,
Samu Social International, PlaNet Finance and various local associations confirm our commitment
to creating
a lasting dialogue with society.