electromagnetic frequencies (EMF) and health

We recognise that there are concerns about exposure to electromagnetic frequency (EMF) emissions from mobile phones and transmitter sites. Although there’s no conclusive evidence, we take these concerns seriously and try to respond in an honest and open way.

 
research
The World Health Organisation has identified a need for further research and a precautionary approach. The Group takes the same line, looking closely at scientific research into telecoms and health, and actively monitoring and supporting ongoing and published research. We communicate the latest scientific findings to our companies, customers and local communities.

 
guidelines
The International Commission on Non-Ionising Radiation Protection (ICNIRP) establishes guidance on radio frequency emissions. Both national and international guidelines are based on the same scientific research.  Across Orange, transmitter sites comply with these national or international standards, and all handsets on sale in our shops comply with the Specific Absorption Rate (SAR) limits recommended by ICNIRP and national governments.
Where communities have significant questions and answers about our masts, we listen to and try to meet concerns over their location, appearance and effect. In some countries, we have dedicated teams who talk to communities; in others we provide dedicated information lines and leaflets.
The design, position and quantity of our transmitters are influenced by the local landscape, the number of people living in an area and the demand for the service. Transmitter sites and antenna can only handle a limited number of calls at any one time.  National and local governments in each country have their own preferences for optimising the number of transmitter sites for specific locations. In some countries site sharing is preferred, while in others separate sites on existing structures are preferred.