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France Telecom Paris has opened an 0800 number (toll-free call) intended to cater for the needs of the English-speaking community all over France.




This department is dedicated to commercial operations only.

Concerning technical  problems please contact  1013 (free toll call).
Among the services offered :

  • information and advice about available products and services (internet or fixed line) ;
  • information and advice about billing and payment ;
  • turn-on and termination of all France Telecom services for residential customers all over France (analogic and ADSL line, cable television , discount plans, services such as call waiting, caller ID,  etc...).
This service is open Monday to Friday from 9:00 AM to 5:00 PM.

To reach this service from abroad simply dial :

+ 33 1 55 78 60 56
(english speaking hotline)
+ 33 1 55 78 60 34
(french speaking hotline)



If you are a foreign company, our International Sales Support Unit is available to answer all questions.
For technical questions about our site or corporate information about France Telecom, contact the webmaster.
 
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