Adjusting our CSR policies to meet stakeholder expectations


Guided by the pursuit of shared value between Orange and society, the Group builds its CSR approach on a repeated and structured dialogue with all of its stakeholders.

Based on the principles of the AA1000 standard (inclusion - materiality - reactivity), this active listening approach:

  • ensures that the Group’s CSR projects are consistent with the priorities of the stakeholders;
  • helps identify and prioritise the risks related to the social and environmental issues of the countries within Orange's footprint, with particular emphasis on detecting "weak signals";
  • identifying opportunities for innovation opening up new prospects of growth for Orange whilst supporting the social and economic development of the countries concerned.