Governing CSR principles

Our CSR policy is based on fundamental principles including: ethics and the fight against corruption, vigilance and duty of care, close collaboration with stakeholders (within the public and private sector as well as civil society, business leaders, suppliers, shareholders, employees and trade unions) and ensuring the entire value chain (from suppliers to consumers) adopt more responsible practices.

Our governance bodies (which are dedicated to executives, investors and directors) ensure compliance with our policies and approach, and enable us to report on the results we achieve.

Ethics and compliance

In addition to complying with strict regulation, Orange is also committed to conducting business soundly and with integrity. Our international growth, the launch of financial services and the protection of personal data means we’re facing urgent priorities in terms of ethics, prevention of the risk of corruption and compliance associated with responsible and transparent governance.

The Group Code of Ethics is the foundation of this approach.  
It is complemented by the Anti-corruption policy and the compliance programme, the charter on data protection and the declination of these key principles in various domains (Supplier code of conduct, Economic sanctions policy etc.).
The Group Ethics Committee regularly reviews the application of these principles, the operational deployment of the policies and the practices in the Group.

The duty of care principle

The 2017 French law on duty care requires companies with more than 5,000 employees to provide a Vigilance plan that covers human rights and fundamental freedoms as well as the health and safety of people and the environment. The Orange Vigilance plan enables us to carry out voluntary and constructive working practices with our suppliers and subcontractors.

Stakeholder dialogue and feedback

Our CSR policy is based on active and structured listening between all our stakeholders to ensure our business activities meet their expectations. In addition to this consultative approach, we also chair discussions through the Digital Society Forum, which is a platform for stakeholders and civil society partners focused on the impact of digital technology.

Responsible purchasing to emphasise our commitment all the way along our value chains

We extend our CSR principles to our entire industrial and commercial ecosystem, especially in terms of responsible purchasing. We’re a founding member of the Joint Audit Cooperation, which is a consortium of 16 multinational telecoms operators that ensures our suppliers comply with human and environmental standards.