Helpful artificial intelligence

Artificial intelligence will only really matter if it serves a purpose. If it deals with our most essential day-to-day needs. That’s the only way it will bring about the kindof progress that makes life better for everyone. We have used this technology to enhance our services and built partnerships to develop it with a single idea in mind: we want people to find artificial intelligence from Orange helpful.

Djingo, the virtual assistant

To treats you to a seamless, natural & secure experience across Orange’s and its partners’ services.

To note

In France, Djingo is connected to an ecosystem of services from Orange and selected partners. So you can use it to voice-control your calls (in hands-free mode), your home entertainment and information services (Deezer, Orange Radio, Orange TV, France Info news flashes, Météo France weather forecasts) and, soon, your home’s connected objects (with Connected Home).

Djingo has Alexa built-in, Amazon’s virtual assistant, to offer a wide range of additional services.

New

Over time, Djingo will help professional at work : it will for instance take notes, convert them into a variety of formats and e-mail them, as well as manage a company’s communication services (forwarding incoming calls, organising conference calls, scheduling appointments, etc.).

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10 is the number of years of Orange's investment in IA research and innovation

Djingo

Djingo will gradually be integrating a variety of trusted partners selected by Orange to provide new services.

Virtual Agent

Orange is using Virtual Agent to develop bots that handle aftersales, customer care.

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