Cyberdefense: guardians of the network

Digital freedom – we experience it every day without really thinking too much about it. Yet behind our carefree habits lies a crucial question. It’s not whether you’ll be a victim of a cyberattack, but when. And especially who will be at your side to help deal with it. Anticipating, detecting, identifying, protecting and reacting: this is the job of Orange Cyberdefense. These guardians of the network are turning Orange into a European leader of cybersecurity.

Cybercrime and cyberattacks: an ever-changing reality

You’ve probably heard about or even experienced phishing attempts or online scams. These attacks are becoming more widespread and frequent. Their growth is as exponential as that of data speeds and connected devices. Their diversification is keeping pace with the explosion of digital uses worldwide. Fraud and data hacks are now occurring on an industrial scale across all business sectors and geographies. General Data Protection Regulation (GDPR), which came into force in the European Union in May 2018, has helped to make the loss and theft of data more visible.

Avast’s 2019 annual report 2019 predicts the emergence of new threats appearing on the cyber landscape: the use of adversarial artificial intelligence (AI) to antagonise humans and detection algorithms, IoT security vulnerability (including household appliances), increased malware targeting routers… through methods such as false advertising, phishing or fake apps, mobile users are also common targets for attacks, especially bank fraud. Finally, cloud and social media data is not spared from the inventiveness of cybercriminals.

Africa particularly affected by cybercrime

If Africa is benefiting from the latest technology developments (AI, blockchain, cloud, big data), and seizing multiple opportunities that come from them, it must also face all the security challenges in the pipeline. However, the continent lacks the IT necessary to protect government authorities, businesses and individuals from cyberattacks. High-profile cybercrime lost Africa almost $3.5 billion in 2017*. Online fraud accounts for almost 90% of cybercrime cases in Africa.

* 2017 study by Serianu, a Kenya-based cybersecurity consultancy.

77% of companies say they’re unprepared for a cybersecurity incident

As individuals, taking the right steps to avoid a scam or phishing attempt is essential. At the corporate level, the issue is even more complex. Business digital transformation opens up huge opportunities, in terms of customer experience, increased productivity, new applications and more. But to uphold these promises fully, integrating cybersecurity is a major priority.

ICT innovations and processes are constantly collecting and processing new data. Any weaknesses must be controlled, monitored and protected in case of attack.

60% of companies will face significant service outages by 2020. In 2019, 73% of large companies in France fell victim to a phishing attempt (2019 CESIN barometer). It’s impossible to ignore these growing threats: intrusions, viruses, ransom demands, even vandalism.

Cybersecurity is a significant legal, financial and productivity issue, but it’s also imperative for customer relationships: 66% of consumers would not do business with a company that has suffered from a personal data attack.

Anticipation and reactivity: the keys to cyberdefense

Responsiveness is key to cyberdefense. To make a difference, it's not enough to be reactive, you have to anticipate. When it comes to Orange, we have a decisive advantage: being an operator gives us a head start.

Orange Cyberdefense brings together 2,100 experts in a range of security professions to constantly monitor our network. They analyse 50 billion events each day and are first to spot any signs of attack! Through their work, our database contains more than 550 million virus samples reviewed and listed according to their nature.

These real guardians of the network analyse viruses in detail in order to better understand and counteract them. Orange Cyberdefense now operates 26 centres in a dozen countries charged with detecting security incidents and responding to threats, including an epidemiology lab that studies 20,000 to 30,000 types of malware that cannot yet be detected by standard solutions.

In addition to businesses – we protect 3,000 multinational companies around the world – we also look after each individual digital citizen.

When a malicious site is detected, our Orange Cyberdefense entity alerts the host company to disable it. You’re protected from these threats of phishing and identity theft. In 2018, we eliminated 200 malicious sites a day, making the internet a safer place.
Stéphane Richard, 2018 Hello Show

How AI and innovation make cyberdefense stronger

With hackers and cybercriminals competing for inventiveness, we rely on advanced technologies to deal with attacks that are as new as they are numerous. Artificial intelligence is therefore a vital tool. From a standardised and exploitable database, machine learning algorithms learn to recognise unusual behaviour or unexpected use. “Machines will be able to alert the analyst, who will carry out further investigation,” says Nicolas Arpagian, Head of Strategy at Orange Cyberdefense. “AI strengthens our experts’ ability to identify hacking attempts.”

An escape room game to beat cybercrime

Orange Cyberdefense has launched an educational escape room game to raise awareness about cybersecurity issues in both small and large companies. A series of puzzles invites players to think about best practices. Scenarios are designed by Orange Cyberdefense experts and are played out in lifelike.