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Skills transformation: the Orange experience
Group , Activities and expertise

Digital is bringing about new work modes and spaces, and creating new codes of practice. In order for this evolution to benefits everyon, Orange supports its employees in and through the development of innovative and useful ...

Villa Bonne Nouvelle: Tomorrow’s work is invented here
Innovation , Activities and expertise

What will future jobs look like? What new working methods and organisations will develop? How will places and spaces be arranged? It is to provide answers to these questions that Orange created the Villa Bonne Nouvelle.

Delighting visitors means winning happy customers
Activities and expertise , International

Orange’s strategic choices and technological and digital innovation are changing our skills and ways of working, and creating new expertise. Find out more about the role of Giancarla Cardonna, who is a shop manager in Tenerife in the ...

Workspaces in full transformation
Group , Activities and expertise , International

Digital Workspaces are changing the way employees work, along with the concept of management and hierarchy, forcing companies to reinvent their office set-ups. To promote employee collaboration, increase efficiency, reduce ...

I’m an ethical hacker
Activities and expertise , Cybersecurity

In recent years, the explosion of digital technologies has considerably increased the number of new web and mobile applications and, more recently, IoT. The probability of discovering security breaches is therefore higher. Elias, ...

Violeta, our customers' voice
Activities and expertise , Innovation , Big Data , International

Digital services have created new professions, especially in terms of customer service. Violeta Stroe explains how her digital expertise enables her to voice our customers' needs in Romania.

100% connected Service Technician
Products et services , Networks , Activities and expertise

Thanks to digital connectivity, service technicians can be more efficient and improve customer service quality. Said, who works for Orange in Amiens, explains more.

Philippe Bretier designs our future assistants
Innovation , Activities and expertise

Discreet, but already indispensible to our daily lives, artificial intelligence has radically disrupted our digital uses...

Managers: it’s time for soft skills
Activities and expertise

No more hierarchies, silos or compartmentalised information… digital has profoundly affected the way businesses operate. And along with it, the role of the manager. How should he or she adapt? What qualities should a good manager have… ...

Catherine Salou, Orange Labs ergonomics engineer: “Human beings are at...
Innovation , Activities and expertise

Our everyday lives are becoming more and more digital, and professions are evolving accordingly. Catherine Salou is an ergonomics engineer at Orange Labs. She’s interested in understanding what people do and how they communicate at ...

The office: reinventing spaces
Innovation , Activities and expertise

Mobility, collaboration and co-creation are bringing about new needs and uses within the enterprise and profoundly transforming the ways people work both inside and outside the office. Workspaces are becoming more flexible and ...

Intrapreneurship: the start-up mode within the company
Innovation , Activities and expertise

There are different ways of encouraging innovation. Within the OZ programme, Orange has no less than four initiatives to promote new ideas. There are “classic” methods – continuous improvement, ideas wall and innovation challenges – to ...