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100% connected Service Technician
Products et services , Networks , Activities and expertise

Thanks to digital connectivity, service technicians can be more efficient and improve customer service quality. Said, who works for Orange in Amiens, explains more.

Philippe Bretier designs our future assistants
Innovation , Activities and expertise

Discreet, but already indispensible to our daily lives, artificial intelligence has radically disrupted our digital uses...

Managers: it’s time for soft skills
Activities and expertise

No more hierarchies, silos or compartmentalised information… digital has profoundly affected the way businesses operate. And along with it, the role of the manager. How should he or she adapt? What qualities should a good manager have… ...

Catherine Salou, Orange Labs ergonomics engineer: “Human beings are at...
Innovation , Activities and expertise

Our everyday lives are becoming more and more digital, and professions are evolving accordingly. Catherine Salou is an ergonomics engineer at Orange Labs. She’s interested in understanding what people do and how they communicate at ...

Intrapreneurship: the start-up mode within the company
Innovation , Activities and expertise

There are different ways of encouraging innovation. Within the OZ programme, Orange has no less than four initiatives to promote new ideas. There are “classic” methods – continuous improvement, ideas wall and innovation challenges – to ...

The office: reinventing spaces
Innovation , Activities and expertise

Mobility, collaboration and co-creation are bringing about new needs and uses within the enterprise and profoundly transforming the ways people work both inside and outside the office. Workspaces are becoming more flexible and ...

2018: top 10 digital skills and expertise
Innovation , Activities and expertise , Cybersecurity

Whether you’re a super-tech adopter, tech-averse older or confirmed geek, as soon as digital touches the business world it requires very specific skills and ways of working.

Today / Tomorrow: from physical to digital workplace
Innovation , Activities and expertise

A company’s digital transformation profoundly changes its workflow organisation, and includes a material as well as a relational evolution.

Women unite around AI
Innovation , CSR , Activities and expertise

In the world of artificial intelligence and man vs machine, where have all the women gone? Why is there such an imbalance and what are the consequences? We meet Laurence Devillers, professor in AI at the Paris-Sorbonne University and ...

World of work: digital revolution in progress
Group , Products et services , Innovation , Activities and expertise

Digital transformation is profoundly changing ‘business as usual’: as digital skills become more essential, organisations are adapting. Collaboration is now needed at all levels, placing people at the heart of innovation.

Orange acts for a positive digital society
Group , Networks , Activities and expertise

As optimists we believe that technology contributes to a brighter economic future. Putting people at the heart of this transition is an opportunity to build a smarter, more open and more responsible society.

Digital transformation: how does Orange do it?
Group , Activities and expertise

For both our employees and our customers, innovation is only transformed into progress when it’s accessible to as many people as possible. Internally, this means we ensure that digital transformation brings new opportunities for our ...