03 December 2019

Everything you need to know about our disability policy: everyone concerned, everyone committed!

True to our Human Inside philosophy, which ensures people are at the heart of everything we do, we’re continuing to intensify our efforts. More than ever we firmly believe that regardless of the job or position and whatever the level in the organisation, we value professional skills.


Offering everyone equal opportunities

In France, someone with a disability is still three times less likely to be employed and remains twice as likely to be long-term unemployed than people without disabilities. Chronic diseases are estimated to account for 66.5% of all years lived with disability in low-income and middle- income countries.

The Group has long been engaged in a proactive policy and publicly declares its commitment through international charters and conventions such as the manifesto for the inclusion of people with disabilities in the workplace, signed on 3 October 2019, or the ILO Global Business and Disability Network Charter, signed in 2015. Internally, Orange also commits to supporting people with disabilities, for example between 2017 and 2019, we spent €19 million purchasing goods from the protected and adapted sector in France.

To guarantee we apply these agreements, Orange set up the “Mission Insertion Handicap” (MIH) in France, to ensure we recruit, retain and offer professional development opportunities to people with disabilities. With 5,700 employees in 2018, an employment rate of more than 7.36%, we’re proud to offer everyone equal opportunities in France.


Stopping prejudices

80% of disabilities are invisible, such as autism, schizophrenia, chronic diseases or musculoskeletal disorders. The image of a wheelchair is misleading because it only applies to 3% of the disabled population! Orange is fighting against these pre-conceptions and raising awareness through initiatives such as the “Semaine de l’hangagement” in France, and training open to everyone.

As a leading digital player, we’re also ensuring new technologies promote inclusion. The Orange Confort + solution helps people with motor, visual or cognitive impairments to search and read online content. Our E-Accessibility Solutions for Everyone skills centre also ensures our digital content – including editorial and web and mobile apps – is accessible to everyone, through tools and consultancy.


Promoting inclusion

Orange’s role is to bring people closer to what matters most to them. To achieve this, we have to make the most of our employees’ differences and diversity. Because when everyone is represented it opens the door to greater creativity and innovation. Inclusion is a key word.

That’s why we help our employees in terms of mobility, setting up adapted workstations, facilitating access to buildings and allowing up to five days of leave each year to caregivers who support people with disabilities. The Appility virtual reality app also allows people to experience life as a disabled person, facing impassable stairs and objects set out of reach etc.


Everyone concerned, everyone committed!

One in two French employees will suffer a temporary or permanent disability during their working life. That’s why Orange has proactive policies in place in 18 of our operating countries.

Together, we’ll keep our promise to ensure disability remains central to our inclusivity, wealth and creativity. More than ever, and for the years to come, our disability policy will continue to go from strength to strength to ensure equality.


Our Last internal campaign : Orange is committed to supporting disability. Are you?

From 3 December, the International Day of Persons with Disabilities, Orange is launching its internal campaign, “Orange is committed to supporting disability. Are you?”.

Delphine Pouponneau, Head of Group Diversity and Inclusion, explains more about our disability policy as part of this new campaign. Did you know, for example, that one in two employees will suffer a disability during their working life?



Orange employees can share their experience; whether they are affected by a disability, or supporting a colleague or manager, or volunteering for a charity or as a caregiver…

Their stories will help us build an international campaign to make disability a visible topic.