Published on 11 May 2020

Orange and PLDT Group sign partnership to improve global voice services

The Orange wholesale arm, International Carriers, has signed a partnership deal with PLDT, the Philippines’ largest telecommunications and digital services company, for international voice aggregation services to deliver better quality of service to millions of customers globally. As the preferred aggregator for voice traffic, Orange will handle all global inbound traffic terminating on the PLDT and Smart network.

Orange’s experience and expertise will be available to PLDT for the  management  of  its global  partner  porfolio.The partnershipagreement  also includes  support from Orange’s global sales team in the joint implementation of various voice traffic management solutions. Additionally, in  a  move  to  increase  voice  traffic  and security,Orange  will guarantee  the value of PLDT voice traffic with its industry-leading anti-fraud voice solutions.

“We are excited to partner with a global expert who understands what we do and helpsus do  it  better. This  partnership  with  Orange  is  part  of  a  broader  PLDT  Group  program  to improve  customer  experiences  in  and  outside  of  the  Philippines. Ultimately, our  goal  is  to consistently deliver  the  best  call  experience  for overseas Filipinosand all  ourcustomers worldwide,” said Katrina Luna-Abelarde,  FVP  and  Head  of  PLDT-Smart  International  and Carrier Business Group, and President of PLDT Global Corporation.

Emmanuel  Rochas,  Chief  Executive  Officer  of  International  Carriers  at  Orange,  affirmed, “Orange is proud that PLDT has selected Orange to provide support and protect  market value for  the  future  and  we  are  delighted  to  enter  into  this  partnership.  I  look  forward  to working  alongside  PLDT  to  embrace the market  evolution  and  I  am  confident  that  this partnership will develop to our mutual benefit.”

Orange  has  a  global business  services  presence  and  is  a  mobile  network  operator  in  26countries.  It  is  an  established  leader  in  the  provision  of  worldwide  roaming  services  to operators with proven, trustedability to manage complex wholesale projectsin the fields of roaming, voice and data services.

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About PLDT: PLDT is the leading telecommunications and digital services provider in the Philippines. Through its principal business groups –fixed line, wireless and others –PLDT offers a wide range of telecommunications and digital services across the Philippines’ most extensive fiber optic backbone, and fixed line and cellular networks.PLDT is listed on the Philippine Stock Exchange (PSE:TEL) and its American Depositary Shares are listed on the New York Stock Exchange (NYSE:PHI). PLDT has one of the largest market capitalizations among Philippinelisted companies.

Véronique ZIORA
11/05/2020 11:20 CEST