Accessibility statement : Hello future

Context

Orange undertakes to make its internet, intranet, extranet websites and its mobile applications accessible in accordance with article 47 of Law No. 2005-102 of February 11, 2005.

To this end, it implements the following strategy and actions:

the Digital Accessibility Multi-year Plan 2024 - 2026 (PDF, 165Ko).

This accessibility statement applies to Hello Future.

Conformity level:

"Hello future" is no compliant to the criteria with WCAG version 2.2, level AA.

The Orange Group Accessibility Expertise Center refers to the WCAG international recommendations version 2.2, level AA. Here is the correspondence link between the RGAA and the WCAG (french).

The analyze was carried out via la Va11ydette.

Tests result

Global compliance

41%

Average compliance

77%

The compliance audit carried out by The Orange Group Accessibility Expertise Center reveals that :

  • 41% of WCAG level A and AA criteria are met.
  • The average compliance rate of the online service is 77%.
Summary by levels
Level A AA Total
Number of criteria 32 24 56
Compliant 10 8 18
Non-compliant 12 14 26
Not applicable 10 2 12
Compliance 45% 36% 41%
Compliance rate by pages according to the two levels of criteria A and AA
Criteria / Level Compliant / A Compliant / AA Non-compliant / A Non-compliant / AA Not applicable / A Not applicable / AA Compliance rate
Home 11 10 6 4 15 10 68 %
Contact 10 11 5 2 17 11 75 %
Accessibility 12 11 0 0 20 13 100 %
Legal Notice 13 12 1 2 18 10 89 %
Sign up to our newsletter 14 14 3 3 15 7 82 %
Tech News - Digital culture 13 12 3 2 16 10 83 %
Article - A lexicon of artificial intelligence: understanding different AIs and their uses 12 11 3 5 17 8 74 %
Orange OpenTech 10 10 6 7 16 7 61 %
Orange OpenTech - Programme 11 11 4 4 17 9 73 %
Search Page 9 10 6 3 17 11 68 %

Content not accessible

All non-conformities have been identified and addressed by the appropriate teams. Below is the list of WCAG criteria that are not compliant:

Non-compliances

List of non-compliant WCAG criteria :

  • 1.1.1 Non-text Content, Level A
  • 1.2.1 Audio-only and Video-only (Prerecorded), Level A
  • 1.2.3 Audio Description or Media Alternative (Prerecorded), Level A
  • 1.2.5 Audio Description (Prerecorded), Level AA
  • 1.3.1 Info and Relationships, Level A
  • 1.3.5 Identify Input Purpose, Level AA
  • 1.4.1 Use of Color, Level A
  • 1.4.3 Contrast (Minimum), Level AA
  • 1.4.4 Resize text, Level AA
  • 1.4.5 Images of Text, Level AA
  • 1.4.11 Non-text Contrast, Level AA
  • 1.4.13 Content on Hover or Focus, Level AA
  • 2.1.1 Keyboard, Level A
  • 2.4.2 Page Titled, Level A
  • 2.4.3 Focus Order, Level A
  • 2.4.4 Link Purpose (In Context), Level A
  • 2.4.6 Headings and Labels, Level AA
  • 2.4.7 Focus Visible, Level AA
  • 2.4.11 Focus Appearance, Level AA
  • 2.5.7 Dragging Movements, Level AA
  • 3.1.2 Language of Parts, Level AA
  • 3.3.1 Error Identification, Level A
  • 3.3.2 Labels or Instructions, Level A
  • 3.3.3 Error Suggestion, Level AA
  • 4.1.2 Name, Role, Value, Level A
  • 4.1.3 Status Messages, Level AA

Establishment of this accessibility statement

This declaration was established on 7/16/2025.

Technical specifications of the site

  • HTML
  • CSS
  • JavaScript

Testing environment

The verifications were performed with the following software combinations:

  • Firefox 128.0 and NVDA 2025.1
  • Chrome 137 and NVDA 2025.1

Methods and Tools to evaluate accessibility

  • Automatic testing: Stylus, Heading Maps, WCAG Color Contrast Checker
  • Manual testing: Colour Contrast Analyzer
  • Functional testing: NVDA 2025.1, Keyboard navigation

Pages which have been the subject of compliance verification

The verification audit was performed on the following pages using the Orange va11ydette:

  1. Home : https://hellofuture.orange.com/en/
  2. Contact : https://www.orange.com/en/were-listening-you
  3. Accessibility : https://www.orange.com/sirius/accessibilite/hello-future/hello-future-declaration-en.html
  4. Legal Notice : https://hellofuture.orange.com/en/legal-notice/
  5. Sign up to our newsletter : https://hellofuture.orange.com/en/newsletter-signup-en/
  6. Tech News - Digital culture : https://hellofuture.orange.com/en/digital-culture/
  7. Article - A lexicon of artificial intelligence: understanding different AIs and their uses : https://hellofuture.orange.com/en/a-lexicon-of-artificial-intelligence-understanding-different-ais-and-their-uses/
  8. Orange OpenTech : https://hellofuture.orange.com/en/opentech/
  9. Orange OpenTech - Programme : https://hellofuture.orange.com/en/opentech-programme/
  10. Search Page : https://hellofuture.orange.com/en/?s=Accessibility&filter=DESC

Feedback and contact information

If you are unable to access content or a service, you can contact the site manager to be directed to an accessible alternative or obtain the content in another form.

We welcome your feedback on the accessibility of this site. Please let us know if you encounter accessibility problems by sending an email to accessibility.group@orange.com.

Legal remedies

You have reported to the website manager an accessibility problem that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response, in this case: