Accessibility statement : Integrated annual report 2024

Context

Orange undertakes to make its internet, intranet, extranet websites and its mobile applications accessible in accordance with article 47 of Law No. 2005-102 of February 11, 2005.

To this end, it implements the following strategy and actions:

the Digital Accessibility Multi-year Plan 2024 - 2026 (PDF, 165Ko).

This accessibility statement applies to Integrated annual report 2024.

Conformity level:

"Integrated annual report 2024" is no compliant to the criteria with WCAG version 2.2, level AA.

The Orange Group Accessibility Expertise Center refers to the WCAG international recommendations version 2.2, level AA. Here is the correspondence link between the RGAA and the WCAG (french).

The analyze was carried out via la Va11ydette.

Tests result

Global compliance

48%

Average compliance

71%

The compliance audit carried out by The Orange Group Accessibility Expertise Center reveals that :

  • 48% of WCAG level A and AA criteria are met.
  • The average compliance rate of the online service is 71%.
Summary by levels
Level A AA Total
Number of criteria 32 24 56
Compliant 7 9 16
Non-compliant 9 8 17
Not applicable 16 7 23
Compliance 44% 53% 48%
Compliance rate by pages according to the two levels of criteria A and AA
Criteria / Level Compliant / A Compliant / AA Non-compliant / A Non-compliant / AA Not applicable / A Not applicable / AA Compliance rate
Home 13 8 3 7 16 9 68 %
Accessibility statement 13 11 3 2 16 11 83 %
Legal matters 12 11 3 1 17 12 85 %
Contacts 10 12 4 1 18 11 81 %
Search page 14 13 2 3 16 8 84 %
Report 3 0 7 2 22 22 25 %

Content not accessible

All non-conformities have been identified and addressed by the appropriate teams. Below is the list of WCAG criteria that are not compliant:

Non-compliances

List of non-compliant WCAG criteria :

  • 1.1.1 Non-text Content, Level A
  • 1.3.1 Info and Relationships, Level A
  • 1.4.1 Use of Color, Level A
  • 1.4.3 Contrast (Minimum), Level AA
  • 1.4.10 Reflow, Level AA
  • 1.4.11 Non-text Contrast, Level AA
  • 1.4.13 Content on Hover or Focus, Level AA
  • 2.4.1 Bypass Blocks, Level A
  • 2.4.2 Page Titled, Level A
  • 2.4.3 Focus Order, Level A
  • 2.4.4 Link Purpose (In Context), Level A
  • 2.4.5 Multiple Ways, Level AA
  • 2.4.6 Headings and Labels, Level AA
  • 3.1.1 Language of Page, Level A
  • 3.1.2 Language of Parts, Level AA
  • 4.1.2 Name, Role, Value, Level A
  • 4.1.3 Status Messages, Level AA

Establishment of this accessibility statement

This declaration was established on 6/27/2025.

Technical specifications of the site

  • HTML
  • CSS
  • JavaScript

Testing environment

The verifications were performed with the following software combinations:

  • Chrome 137 and NVDA 2025.1
  • Firefox 128 and NVDA 2025.1

Methods and Tools to evaluate accessibility

  • Automatic testing: Stylus, Heading maps
  • Manual testing: Colour contrast analyzer
  • Functional testing: NVDA 2020.4, Keyboard navigation

Pages which have been the subject of compliance verification

The verification audit was performed on the following pages using the Orange va11ydette:

  1. Home : https://rai.orange.com/en/
  2. Accessibility statement : https://rai.orange.com/en/iar2023/accessibility-statement/
  3. Legal matters : https://www.orange.com/en/legal-matters
  4. Contacts : https://www.orange.com/en/were-listening-you
  5. Search page : https://rai.orange.com
  6. Report 2024 : DOC_420675-Integrated_annual_report_2024-2025_-_EN-integrated-annual-report-2024-2025.pdf

Feedback and contact information

If you are unable to access content or a service, you can contact the site manager to be directed to an accessible alternative or obtain the content in another form.

We welcome your feedback on the accessibility of this site. Please let us know if you encounter accessibility problems by sending an email to accessibility.group@orange.com.

Legal remedies

You have reported to the website manager an accessibility problem that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response, in this case: