Orange Bank launches its Visa Premium card

 

Orange Bank is pursuing the enhancement of its services with today’s launch of its new Visa Premium card1. This follows on from the launch of the Orange Bank current account with its Visa bank card in November 2017 and the introduction of its personal loan offer in March last year.

The new Visa Premium card offers the following benefits:

  • Payments and withdrawals with no extra fees anywhere in the world2, using either the card or the mobile3
  • Reinforced security with a dynamic card-verification value (CVV) replacing the usual three-digit code visible on the back of cards
  • Replacement of the card free of charge anywhere in the world within 72 hour4
  • Comprehensive insurance policy & travel assistance enabled automatically by simply holding the card5
  • Increased withdrawal and payment ceilings6

Services with no added costs anywhere in the world

Whether you are in France or abroad, the Orange Bank Visa Premium card allows account-holders to pay and withdraw money wherever they are in the world without any extra charges. In addition, if a customer’s card is lost or stolen, a new card can be sent for free to anywhere in the world within 72 hours.

Enhanced security with dynamic card-verification code

To strengthen transaction security, the Visa Premium card includes an LCD screen on the back displaying a new card-verification value (CVV) every hour. If he details of an account-holder’s card are stolen during an online purchase, this will be unusable within a few minutes once the CVV code has changed.

Comprehensive insurance policy and travel assistance services enabled by simply holding the card

The Visa Premium insures card-holders and their families even when another means of payment is used. Whether payments are made using vouchers, a mobile phone or even cash, the insurance policy remains applicable. Simply being a member of this card is sufficient.

The insurance and assistance policy included with Orange Bank's Visa Premium card covers the following:

  • The cancellation or modification of plane or train journeys, as well as delays, changes or cancellations imposed by transport services
  • The theft or damage of your luggage during travel by plane or train
  • Death or disability cover with compensation for account-holders and their families up to 310,000 euros
  • Civil liability abroad
  • Transport and Repatriation costs
  • Hospitalisation expenses abroad with an advance of up to 155,000 euros
  • Medical expenses abroad with compensation of up to 155,000 euros
  • Assistance in case of legal proceedings
  • Franchise purchase of vehicle rentals
  • Search and rescue costs in mountainous environments; breakage or theft of ski equipment

At a cost of only 7.99 euros per month, Orange Bank offers one of the most attractive and complete premium cards on the market for both neo-banks and traditional banks. Subscription to the service is possible through the mobile application or the website orangebank.fr, as well as in IOBSP-certified Orange stores.

Stéphane Vallois, Deputy CEO of Orange Bank, commented: “Our premium card allows us to expand our range of services with an innovative product that offers a new level of security and serenity for our customers, both in France and in their travels around the world. Through this offer, we are taking an additional step forward towards Orange Bank’s ambition to offer its customers full autonomy and freedom of action. This card will also provide a means of offering crossover benefits with Orange’s telecoms activity that will be revealed to you in the coming weeks.”

1 Card issued after approval of Orange Bank and personalization of the pin code within 30 days of subscription. See conditions on orangebank.fr
2 Note: some banks charge a fee for ATM withdrawals; in principle they must inform users before the withdrawal is made. These costs are your responsibility.
3 Mobile payments through Orange Bank is subject to conditions; service issued and operated in France by Wirecard Bank AG (Einsteinring 35, 85609 Aschheim, Germany - registration number HRB 161178) on the Visa network and under Visa license (registered trademark of Visa Inc). Subject to compatibility of equipment. See information on orangebank.fr
4 Replacement of the card following opposition from the account-holder, within 72 working hours from the date of receipt of the request through the Orange Bank application. The delivery time may vary depending on the country concerned.
5 Insurance, included in the Orange Bank Visa Premium card, underwritten by Mutuaide Assistance and Groupama Paris Val de Loire. Guarantees within the limits and conditions specified in the information guide available on orangebank.fr.
6 Within the limits proposed by Orange Bank, after analysis of your situation.

Press contacts:

+33 1 44 44 93 93

Tom Wright ; tom.wright@orange.com
Emmanuel Gauthier ; emmanuel2.gauthier@orange.com

About
Orange

 
 

      

Orange is one of the world’s leading telecommunications operators with sales of 41 billion euros in 2018 and 149,000 employees worldwide at 31 March 2019, including 90,000 employees in France. The Group has a total customer base of 264 million customers worldwide at 31 March 2019, including 204 million mobile customers and 20 million fixed broadband customers. The Group is present in 27 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services. In March 2015, the Group presented its new strategic plan “Essentials2020” which places customer experience at the heart of its strategy with the aim of allowing them to benefit fully from the digital universe and the power of its new generation networks.

Orange is listed on Euronext Paris (symbol ORA) and on the New York Stock Exchange (symbol ORAN).

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Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.