Smartphones, tablets, computers... Screens are everywhere.
And the amount of time young people spend in front of screens continues to rise, often at the expense of activities that are essential to their well-being. Excessive screen use can contribute to social isolation, difficulty concentrating, and sleep disorders. Children may also be exposed to inappropriate content, violence, or online harassment.
A few good habits to adopt
First, talk to your teen about their online habits: what they do online, what interests them, and what causes them stress.
Cyberbullying
If your child is being bullied:
- Do not respond to the harassers
- Listen without minimizing the issue or placing blame
- Gather as much information as possible about the situation
- Save any evidence
- Report the abuse to the appropriate authorities; notify the relevant parties
Screen time
- Set screen time limits using your
device's settings - Turn off mobile devices at least one hour before bedtime
- Establish screen-free times and places where smartphones are not allowed
Inappropriate content
- Enable parental controls and content-filtering tools
- Regularly review and update settings on social media (private accounts, etc.)
- Keep an open dialogue about upsetting online content
Our actions to promote safer digital experiences
Products and services
Digital safety solutions for children: parental controls, tools to combat cyberbullying
- SaferPhone in France
- Tuyo in Spain
- Pausalik in Slovakia
- Safe solutions for children in Poland
- SaferPhone & Smartphone Pass in Belgium
Awareness-raising initiatives
For young people and parents
- #ForGoodConnections combining sport and educational workshops
- Safe zone, feature in certain video games
- TKT, a film about bullying
- Communication campaigns in traditional and digital media to continue informing the public and raising awareness about digital risks
Educational content
To understand and give the right tools
- Digital Wizards
- The "Déclic" card game
- "Les ateliers numériques"
- Editorial content (advice, information on digital risks): Belgium, France, Moldova, Poland, Romania et Guinea-Bissau
- "Le Guide du Clémi" produced with major support from Orange
+1 million young people reached,
including 700,000 in France
We also work closely with specialized organizations
Our children's rights and digital protection policy guides everything we do
It defines the principles, standards, and behaviors related to our operations as an operator, which apply to everyone in the company and guide our day-to-day and long-term decisions. In collaboration with leading organizations in the field of child protection, such as the Fondation pour l’Enfance and ICMEC, we integrate this policy into our operations—from the design of our offerings to our customer service representatives, who can assist parents, particularly when setting up their child’s first smartphone.
Our efforts on the ground are paying off
The Global Child Forum 2025 report recognized our ongoing efforts to promote transparency and collaborate with all our stakeholders in order to provide practical support to parents and children in their daily use of digital technology.
9,1/10
This is the score assigned by the Global Child Forum 2025
