Orange launches the voice assistant Djingo to make its customers’ everyday lives easier
Orange launches the Djingo Speaker1 and a voice-controlled TV remote for customers with an ultra HD set up box, already used by 1.5 million customers. Orange’s Djingo voice assistant offers a smooth, natural and secure experience when using its services and those provided by its partners.
Services are simplified with the Djingo Speaker, Orange’s multiservice assistant
The Djingo Speaker, developed with Deutsche Telekom, is a vocal speaker which includes the virtual assistant Djingo. Intuitive and user friendly, it is the privileged interface for all Orange services. Available for €99.992, the Djingo Speaker allows you to make hands-free phone calls, navigate Orange TV using voice commands, listen to music on Deezer and Orange Radio and control light bulbs and smart plugs with “Maison Connectée”. You can also use it to update your shopping list, consult the Météo-France weather forecast, and receive news updates from franceinfo.
The Djingo Speaker also allows Orange customers to use Amazon’s virtual assistant, Alexa, to access additional services such as searching for general and cultural information, games, road traffic, and the Skills3 available on Alexa.
To activate the Djingo Speaker, simply say “Ok Djingo, what is the weather in Paris?”, “Ok Djingo, play some music”, or “Ok Djingo, what comedies are there on TV tonight?” And to access Alexa, simply say “Alexa, what’s on at the cinema this week?”
Orange TV has become even easier to navigate with Djingo’s voice-controlled remote
The Djingo voice assistant is also available4 to nearly 1.5 million Orange customers with the ultra HD TV set-top box. The remote allows you to navigate Orange TV services using voice commands and by simply touching the microphone button to change channels, search for an Orange VOD film, or ask what is on TV tonight.
"Interacting with your Orange services by voice is now possible. By investing in natural language technologies, we are offering with Djingo the choice of an ever simpler and more fluid user experience." says Mari-Noëlle Jégo-Laveissière, Deputy CEO, Chief Technology and Global Innovation Officer.
Orange, the trusted operator for your data
Orange ensures the protection, confidentiality and security of its users’ personal data and its services (in compliance with with the applicable regulations on the protection of personal data). The Djingo Speaker microphone can be deactivated at any time using a physical button at the back of the device. Besides, the dedicated Djingo Speaker app has a feature allowing you to easily view and control the data used by Djingo.
Following “Maison Protégée” and “Maison Connectée”, Orange is pleased to continue its multi-service strategy by providing its customers with a comprehensive solution for household services.
The Djingo Speaker will be released on 14 November in 80 Orange outlets in France and can be ordered online from other shops or at orange.fr.
Find all the information at: djingo.orange.fr
1 Connected speaker
2 €149.99 with a €50 reimbursement for all Livebox, Open Up, Play or Jet customers, valid in mainland France from 14 Nov 2019 to 7 Jan 2020.
3 Voice applications
4 Automatic software updates
Orange is one of the world’s leading telecommunications operators with sales of 41 billion euros in 2018 and 148,000 employees worldwide at 30 September 2019, including 88,000 employees in France. The Group has a total customer base of 268 million customers worldwide at 30 September 2019, including 209 million mobile customers and 21million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services. In December 2019, the Group presented its new "Engage 2025" strategic plan, which, guided by social and environmental accountability, aims to reinvent its operator model. While accelerating in growth areas and placing data and AI at the heart of its innovation model, the Group will be an attractive and responsible employer, adapted to emerging professions.
Orange is listed on Euronext Paris (symbol ORA) and on the New York Stock Exchange (symbol ORAN).
Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.