Orange and BNP Paribas, which entered into exclusive negotiations in June 2023, today announce the signing of several agreements to define the terms of the collaboration between the two groups.

Orange and BNP Paribas have concluded a referral agreement in France. Hello bank!, BNP Paribas’ digital bank, offers Orange Bank’s customers in France an exclusive, simplified account-creation mechanism, coupled with dedicated support, allowing them to access its daily banking services and its complete range of solutions (savings, loans, insurance, trading, cashback). 

Orange Bank and BNP Paribas Personal Finance, through its Cetelem brand, have reached a commercial agreement to provide a continuity solution to Orange Bank’s customers in Spain. The two entities will work together to support customers throughout their transition during 2024 to Cetelem digital banking solutions.

Customers in both France and Spain can continue to use their accounts and Orange Bank services until they receive personalized notification from Orange Bank indicating the next steps. 

Orange and BNP Paribas Personal Finance are working together on a new credit solution for the financing of mobile devices.

Orange expresses its gratitude towards the employees of Orange Bank for their unwavering commitment and the quality of dialogue over the past few months.

“This project contributes to the successful execution of our Lead the Future strategic plan to consolidate our leadership in our core business,” explains Christel Heydemann, CEO of Orange. “Thank you to everyone who contributed to the development of the bank, both within Orange Bank and in the distribution networks in France and Spain. We are delighted to work with BNP Paribas, the leading bank in the European Union, to secure a clear way forward for our customers with a dedicated offer, supported by two trusted groups.”
 

“We are delighted to have concluded these agreements with Orange Group, a long-standing partner, and one with whom we share a common commitment to customer service. Our teams are already mobilized to provide a simple and fluid transition for Orange Bank customers in France and Spain, who going forward, will benefit from all BNP Paribas Group services. This enhanced cooperation with Orange marks a further milestone which we are happy to reach alongside them," says Thierry Laborde, Chief Operating Officer of BNP Paribas.

 

About Orange

About Orange Orange is one of the world’s leading telecommunications operators. The Group aims to be the trusted partner for everyday digital life by providing individuals, businesses and communities with reliable connectivity and innovative services. As of the end of 2025, Orange connects 340 million customers (including MasOrange) across 26 countries and generated 40.4 billion euros in revenues.
As a trusted player, Orange leverages the excellence of its very high-speed broadband networks to deploy digital infrastructure in Europe, Africa and the Middle East. The Group is a European leader in fiber, with 100 million connectable households, and convergent offers. In France, Orange connects 34 million customers and was ranked No. 1 by the regulator Arcep for the quality of its mobile network for the 15th consecutive year. In Africa and the Middle East, the Group’s growth engine, Orange serves nearly 180 million customers and promotes digital and financial inclusion through its connected solutions.
Under the Orange Business brand, the Group supports companies in transforming their networks as well as in AI, trusted cloud and cybersecurity. Orange is also a major player in the wholesale market, where it has a leading global telecom infrastructure and significant capabilities for deploying and operating submarine cables. A committed innovator, Orange relies on 700 researchers and holds a portfolio of 11,000 patents.
Orange is listed on Euronext Paris (symbol ORA). More information: www.orange.com.

Orange and any other Orange product or service names mentioned in this material are trademarks of Orange or Orange Brand Services Limited.