Orange’s commitment to digital equality

Today, not having access to digital technology, for whatever reason, can quickly lead to a form of social exclusion. As an operator, we take our responsibilities seriously, and are therefore committed to reducing inequalities related to accessing or using digital equipment and services while promoting connectivity, inclusion and skills development. We believe this approach is fundamental to progress by helping everyone to enjoy equal opportunities.



3.2 billion

Of the 4 billion people in the world unable to access the internet, 3.2 billion live in areas with network coverage but are unable to connect because they lack the resources or know-how.

Digital equality: a major global, social challenge

This is the focus of the Opinion Way study on digital habits, which summarized its findings in the 2021 Observatory of Digital Uses.



Making digital technology an opportunity for everyone

Digital offers us a unique opportunity. It gives us unprecedented powers to communicate, learn, have fun, share, boost our well-being… This is why we are committed to making it ever more accessible through training, network upgrades and inclusive offers.

Our advertising campaign, broadcast in Europe and adapted for Africa and the Middle East, illustrates how digital technology helps achieve goals and bring ideas to fruition. In a positive and optimistic tone, we follow the progress of young entrepreneurs in their sewing workshops who benefit from the help of their loved ones and finally realize their dreams thanks to digital technology.




Ensuring coverage for all

To give everyone equal access to technology, we’re focused on improving our network coverage. The cables that crisscross the ocean floor connect countries, cities, neighbourhoods and communities, and enable us to communicate, trade, keep in touch and work wherever we are. We’re committed to maintaining and improving existing networks and deploying new ones in all regions and territories, enabling connectivity and supporting development for all as part of a global and collective challenge. 


Providing inclusive offers and affordable devices

In order to ensure our technology is as inclusive as possible, and to leave no one behind, we’re committed to providing a specific offer for disadvantaged communities in each of our European countries by 2025. We’re also continuing to offer increasingly affordable smartphones to facilitate internet use in Africa and the Middle East.


Helping people develop their digital skills

We believe digital technology is a key driver for promoting equal opportunities and therefore design and run various educational programmes to encourage economic and social integration. Since 2014, the Orange Foundation has been supporting disadvantaged or vulnerable communities through a range of dedicated initiatives.

Comment Orange réduit la fracture numérique (french)
Les Echos - September 2019

We’re also opening Orange Digital Centers in all of our operating countries. These are launchpads for new ideas that are free, open to all and designed to host an extensive range of programmes, from digital literacy training for young people to start-up accelerators, all in one location.



The Sustainable Development Goals

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