How can we help you?
Find below ou Frequently Asked Questions.
0 800 05 10 10
(freephone in France) from 9:00 am to 6:00 pm, Monday to Friday (CET).
at the following address :
Orange – Service Relations Actionnaires
BP 10 10 75721
Paris Cedex 15 France
Being an Orange shareholder means getting involved in the life of our company, contributing to our major strategic decisions and supporting our development.
Being an Orange shareholder means being a stakeholder in our purpose, which guides our decisions in terms of our social contribution and environmental protection: “As a trusted partner, Orange gives everyone the keys to a responsible digital world.”
This means helping us:
- Ensure that, in all our fields of activity, digital technology is designed, made available and used in a responsible and sustainable way;
- Strengthen the freedom and security of digital tools and services used by individuals and businesses;
- Deploy innovative technologies and services everywhere and for everyone, thanks to our Group’s committed and expert teams.
Finally, being an Orange shareholder means making an investment into our future profitability and benefiting from two fundamental rights: the right to vote at our annual Shareholders’ Meeting and the right to receive a dividend that corresponds to profits distributed by the company.
As an Orange shareholder, there are three different ways to hold your shares.
- Bearer shares
Shares are kept in an ordinary securities account or a Shareholders’ Savings Account opened with your chosen financial intermediary. With this type of share, the shareholder is not known by Orange, except if the company makes an ad hoc TPI (Titres au Porteur Identifiable [identifiable bearer shares]) request, by which a listed company can obtain a list of its shareholders on a given date from Euroclear, the only company authorized to carry out TPI survey.
- Administered registered shares
Your Orange shares held via your financial intermediary may be managed as administered registered shares. In this case, your securities are managed with our mandated bank BNP Paribas Securities Services.
This holding mode allows us to directly and automatically send you invitations to our Orange Annual Shareholders’ Meetings. Holding and transaction fees are to be agreed with your financial intermediary.
- Direct registered shares
Direct registered shares are held on your behalf by a financial institution chosen by Orange, in this case BNP Paribas Securities Services, which directly manages the shares.
By choosing direct registered shares, you can benefit from several advantages:
- a personalized service: for viewing and managing your direct registered share online account, updating your personal data, and placing and tracking your trading orders online with preferential transaction fees
- a closer relationship with the company: you will systematically receive information from the Group, and personal notice to the Shareholders’ Meetings (by post or by e-invitation if you have chosen this option)
- no holding fees: as long as you keep your direct registered shares
- a dedicated helpline: available to you from Monday to Friday, from 9.00 am to 6.00 pm (CET) by calling 0 800 05 10 10 from abroad
For more information, watch our investing video guides to learn more about investing in bonds or shares.
If you are an Orange shareholder with, for instance, bearer shares, you can contact your financial intermediary and request for the conversion of you shares into direct registered shares (only for France) by filling a dedicated
share conversion form.
Then all you need to do is get your financial intermediary to forward the form to BNP Paribas Securities Services.
To open a direct registered share account, please contact the Orange Shareholder Relations team by calling 0 800 05 10 10 from abroad, Monday to Friday from 9:00 am to 8:00 pm (CET).
Orange will propose to the Shareholders’ Meeting on 18 May 2021 a 2020 dividend of €0.70 per share plus €0.20 linked to the French Council of State’s favorable decision with respect to a long-standing tax dispute. This total of €0.90 per share corresponds to an ordinary dividend for tax purposes and already takes into account the €0.40 interim dividend paid on December 9, 2020.
The balance of the dividend, subject to approval, will be €0.50 per share, to be paid in cash on 17June 2021. The ex-dividend date will be 15 June 2021.
The Orange share is part of the below major indexes:
- CAC 40
- SBF 120
- CAC All-Tradable
- Stoxx Telecom
See the latest Orange share price
Orange shares are listed on two Stock Markets:
- Euronext Paris
- NYSE (New York Stock Exchange)
See the latest Orange share price
The ISIN code for Orange shares is: FR0000133308
As at 31 December 2020, the share capital of Orange SA was 10,640,226,396 euros. It was divided into 2,660,056,599 fully-paid shares with a nominal value of four euros each. Share capital had not changed in the previous two fiscal years.
The Orange Shareholder Relations Service is exclusively reserved for information concerning the Orange Group and holding Orange shares.
You can contact us:
- by phone :
0 800 05 10 10 (freephone in France) from 9:00 am to 6:00 pm, Monday to Friday (CET)
- by e-mail:
Orange – Service Relations Actionnaires
BP 10 10
75721 Paris Cedex 15
- by post at the following address:
Information and Shareholder relations
To receive regular updates about the Group, please email your contact details to email@example.com.
The Shareholder Relations team organizes a series of special events several times as well as part of your Club membership. Find out about upcoming events and key shareholder dates (such as our quarterly results) via our Financial calendar.
The Shareholders’ Club allows us to build up a close relationship with our shareholders in France.
Becoming a club member entitles you to a number of exclusive benefits:
- Invitations to cultural events (concerts, exhibits, shows) and sport events (Tour de France, tennis).
- Visits of Group sites to find out more about our business.
- Invitations to web conferences or finance and stock market training.
- New digital experiences such as videos, podcasts and MOOCs available from the Club website.
- 15% discount available in Orange shops on a selection of products and accessories (excluding subscriptions and mobile devices).
You’ll also receive personal updates from the company through shareholders’ letters, where you’ll find the latest Orange Group news and what’s on guide.
To update your profile, you can change your personal data at any time on your Shareholders'Club aera.
It’s important you keep your details up to date so you continue to receive the latest Group news and information about our events.
The individual shareholders’ committee is composed of 12 members. It consults on best practice in shareholders’ communication. Members gather two to four times a year and meet with a member of the Orange Executive Committee to discuss important strategic subjects concerning the company.
If you’d like to become a member, you can apply by downloading the questionnaire.
Once completed, please return the questionnaire to us at:
Direction Relations Actionnaires
Renouvellement du Comité
78 rue Olivier de Serres
You can also attach it to an email addressed to: firstname.lastname@example.org (please write “renouvellement du comité” in the subject line)
It is a privileged appointment where shareholders are able to meet our Executive Directors and vote on the resolutions that are submitted to them.
Three kinds of Shareholders’ Meeting exist:
- Ordinary Shareholders’ Meeting: this is held once a year, in the six months following the financial year closing. It allows the shareholders to approve the accounts of the past year, and, if any, the amount of the dividend proposed by the Board of directors. The Shareholders can also vote on the appointment of new administrators and on the current events of the Group.
- Extraordinary Shareholders’ Meeting: this is held when necessary, to deal with decisions such as changes to the company’s bylaws or capital.
- Combined Shareholders’ Meeting: this is held when both legal types of Meetings (ordinary and extraordinary) are held at the same moment.
The company is legally required to inform shareholders of the date of the Annual Shareholders’ Meeting at least 35 days before it takes place, by publishing advance notification in the French official bulletin of legal notices, the Bulletin des Annonces Légales Obligatoires (BALO).
This notice shall include the resolutions which will be put to a shareholder vote and information on how to take part in the Meeting.
A notice which sets out the agenda is sent to registered shareholders at least 15 days before the date of the Annual Shareholders’ Meeting, and is published at the same time in the BALO and in a French national newspaper.
Shareholders can also obtain documentation relating to the Annual Shareholders’ Meeting on request to the company, or by visiting the Annual Shareholders’ Meeting page.
Orange informs its shareholders of the date of the Annual Shareholders’ Meeting via a specific notice in the French press and on the www.orange.com website.
All shareholders, regardless of the number of shares they hold, have the right to participate in the Annual Shareholders’ Meeting.
In light of the Covid-19 pandemic, and to comply with the Decree No. 2021 255 of 9 March 2021, which extends the period of application of Ordinance No. 2020 321 of 25 March 2020, the Orange 2021 Shareholders’ Meeting will be held behind closed doors, without the presence of shareholders, at 111, quai du Président Roosevelt, 92130 Issy-les-Moulineaux, France.
This meeting will be broadcast live on 18 May 2021 at 4:00 pm (CET) via the Orange website.
All shareholders who hold at least one Orange share no later than 2 trading days of stock exchange prior to the Annual Shareholders’ Meeting are entitled to vote.
Given the current Covid-19 health crisis, shareholders are welcome to vote on resolutions up until the day before the Shareholders’ Meeting: Monday 17 May 2021 at 3:00 pm (CET).
However, two types of vote are usually possible:
Orange offers a secure e-voting platform, VOTACCESS, which can be reached from your online account.
Find out more about e-voting.
- By post
Shareholders can also return their ballot paper to BNP Paribas Securities Services, Orange’s central clearing bank, once they have:
- voted on the resolutions
- granted powers to the Chairman
- granted proxy to another person
For registered shares: all you need to do is return your personalized ballot paper to BNP Paribas Securities Services in the envelope provided with the meeting invitation.
For bearer shares: you can request your ballot paper from your financial intermediary and return it to them once completed. Your financial intermediary is responsible for sending this ballot paper to BNP Paribas Securities Services enclosing a certificate of participation.
Shareholders must return their ballot no later than the day before the Meeting at 3:00 pm (working day) with the certificate of participation.
Find out more about the Annual Shareholders’ Meeting.
For each resolution a vote “for”, “against” or “abstain” can be cast, or no vote.
From 2020 “abstention” votes are no longer counted as “against” votes and are excluded from the calculation of the voting result. From now on, only the votes "for" and the votes "against" are taken into account.
A resolution within the Ordinary Shareholders’ Meeting is approved as soon as it wins more than half of “for” votes.
A resolution within the Extraordinary Shareholders’ Meeting is approved as soon as it wins more than two thirds of “for” votes.
Shareholders can send their written questions no later than two working days before the Shareholders’ Meeting. The certificate of participation (provided by the financial intermediary) must be attached to the letter or email for holders of bearer shares.
You have two possibilities when sending your questions:
- by e-mail : email@example.com
- by registered letter with recorded delivery: :
A l'attention du Président du Conseil d'administration.
Questions écrites Assemblée générale
78 rue Olivier de Serres
75505 Paris Cedex 15
The answers to all written questions will be published on the Orange website, as soon as possible at the end of the Combined Shareholders’ Meeting, and no later than five days after the end of the meeting.
As part of our ongoing shareholder dialogue, it will be possible to ask questions from 10 to 18 May and live during the Shareholders’ Meeting:
By phone: 0800 05 10 10
By e-mail: firstname.lastname@example.org
By internet: link soon
During the Shareholders’ Meeting, the questions you ask here will be answered on the basis of a general selection of representative topics within the time limit.
Following the Shareholders’ Meeting, Orange will publish answers to all questions.