Deux femmes africaines prennent un cocktail devant le lit d'une rivière et un coucher de soleil

Orange, a multi-service operator in Africa and the Middle East

Meeting people’s needs and expectations to become the preferred operator for all.

 

Orange stands firm as a partner of the digital transformation in Africa and the Middle East. With a presence in 18 countries, we are listening to the markets and their specific characteristics in order to put forward an offer that is in line with expectations, lifestyles and consumption. We offer services that provide concrete answers to our customers’ needs.

3 Africans in 10 are Orange customers.

In 2023, Orange Middle East and Africa generated revenues of €7 billion, while serving 149 million customers.

More than 90 million customers have an Orange Money account, our flagship mobile-based money transfer and financial services offer available in 17 countries.

4G was launched in 17 countries, with more than 60 million customers.

Presence in 18 countries

The Orange Social Venture Prize in Africa and the Middle East
Applications open from March 18 to May 26 2024

The international competition open to start-ups from 17 countries in Africa and the Middle East, identifies, rewards, and supports business propositions that make a positive social and environmental impact. The competition is organized in two stages: first a national competition in each country, then an international jury selects the winners of the Grand Prix and the Women's Prize.

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Financial Services

Long excluded from the banking system, today more than 90 million Africans, long excluded from banking, have opened an Orange Money account. Our flagship mobile-based money transfer and financial services provides reliable, secure and instantaneous transactions. Thanks to Orange Money, money can be sent to family through mobile phones, to pay for day-to-day needs, as well as receive salary on its mobile phone. Orange Bank Africa launched in 2020 in Côte d'Ivoire now has more than one million customers.

Useful daily services: our new super app, Max it, combines telecom, fintech, and e-commerce functionality to make everyday life easier. Developed by Orange teams in Africa and for African customers, Max it has already launched in five countries and will soon expand to 12 further Orange operating countries across Africa and the Middle East.

4 jeunes africains sont regroupés autour de leur smartphone et appli Max it

 

Education

Teaching and vocational training are unquestionably the most strategic digital revolutions for Africa. Digital is the only way to quickly train millions of people, vital for ensuring Africa’s independent and long-lasting development. Our “Orange Digital Center” project is designed to exactly meet this need. It is a place built around a new concept, entirely dedicated to innovation. Set-up as a center to support startups, it delivers a wide range of services, from training young people in coding (through Coding Schools as Sonatel Academy) to more direct guidance in ICT related manual trainings (Solidary FabLab), startup acceleration (Orange Fab) to investment in early-stage companies (Orange Digital Ventures Africa). These new sites are dedicated to all kinds of different people, regardless of their level. Orange has already opened 6 Orange Digital Centers and will be establishing similar systems in the rest of its footprint in the Middle East and Africa region, as well as in Europe.

MEA éducation

 

Networks

We invest more than 1 billion euros every year in Africa and Middle East, putting Orange at the forefront of the digital transformation. 4G is now available in 17 countries and has more than 60 million customers at the end of December 2023. More than 10 countries launched 5G pilots between 2021 and 2023, 5 of which also launched a "5G Lab", namely: Jordan - Senegal - Côte d’Ivoire - Tunisia and Madagascar. Orange is not only expanding mobile coverage but also increasing the speed and quality of connections so that everyone can access the internet and essential services. This requires major investments in undersea and terrestrial cables, such as the “Africa Coast to Europe” (ACE) undersea cable, Main One, 2 Africa and Djoliba.

MEA réseaux

 

Energy

600 million people in Africa don't have direct access to energy. The electrification of the continent is a real challenge that we want to address. Orange already offers Orange Energies solar kits for individuals and professionals in 12 countries. These mobile solutions provide access to electricity for all with a sustainable power supply. Offered in the form of a kit including a solar panel, a battery and accessories (LED lightbulbs, kit to recharge several telephones, a radio and/or television), the equipment is provided by partners selected by Orange for the quality of their products and their ability to respond to a massive demand. Over 304,000 households connected

Mobile top-ups in Africa and the Middle East

 

"Y’Africa", the TV magazine show celebrating African culture

Launched by Orange in 2020, the “Y’Africa” TV magazine aims to promote African culture in all its diversity. The series highlights the stories of African artists through a series of portraits, and it’s back for a second season from December 2021.

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