Results aligned with our goals

 

5 th

most powerful French brand in the world (Brandz 2025 ranking)

60.1 million

households connected to fiber (FTTH) worldwide

€1.3 billion

targeted revenue for cybersecurity by 2025

39.7 million

active Orange Money customers

 
 
 

 

Christel Heydemann

The quality of our infrastructure, and particularly our leadership in fiber –combined with high customer satisfaction (NPS), the expertise of our teams, and our solid financial footing – gives us incomparable leverage in the market

Christel Heydemann
Orange CEO

Raising the bar on customer experience

Un technicien en intervention chez une cliente
Our leadership in fiber deployment continues to be a key differentiator, with 28.3 million proprietary FTTH connections across Europe. This network strength underpins our customer-experience strategy, as we leverage data and AI to create personalized, seamless journeys between digital platforms and physical stores. The results speak for themselves: in 2024, Orange ranked first – or joint first – in Net Promoter Scores across 15 countries. We were also named Customer Service of the Year 2025 in the “Communications solutions for individuals and professionals” category.
Our expertise Support
Un technicien en intervention chez une cliente

Unlocking the value of infrastructure

Un homme et une femme portant des lunettes de sécurité, des casques et des gilets haute visibilité examinent les boutons d'un panneau de commande dans une chaufferie.
We’re extending our superfast fixed and mobile broadband capabilities, with 5 million additional connections planned in Europe and 2 million in Africa and the Middle East by 2025. Meanwhile, our European TowerCo TOTEM is boosting the value of our passive infrastructure by increasing third-party tenancy on our tower sites. At the same time, we’re upgrading our networks for the ultra-high-speed era, including the shutdown of fixed copper infrastructure in France and the retirement of 2G/3G mobile networks across Europe by 2030.
Our expertise Connect
Un homme et une femme portant des lunettes de sécurité, des casques et des gilets haute visibilité examinent les boutons d'un panneau de commande dans une chaufferie.

Accelerating B2B transformation and cybersecurity leadership

Bras tatoué avec un t-shirt brandé Orange Cyberdefense
Our trusted expertise in secure connectivity forms the backbone of enterprise digital transformation. Through Orange Business, we are advancing our leadership in next-generation connectivity and driving innovation, most notably with the launch of Live Intelligence, designed to bring generative AI into everyday business use. In a fast-growing market, our ambition is to become a top European cybersecurity leader. Orange Cyberdefense, which posted 11.2% growth in 2024, continues to build momentum through both organic growth and targeted acquisitions.
Our expertise Secure
Bras tatoué avec un t-shirt brandé Orange Cyberdefense

Advancing long-term growth in Africa and the Middle East

Femme en mouvement à l'extérieur
A powerful driver of Group performance, the Africa and Middle East region remains central to our growth agenda, with an average annual revenue-growth target of 7% between 2022 and 2025. In 2024, this region delivered a 12.2% increase in retail services, meaning one in ten Africans now use Orange for their telecom services. We’re also accelerating the evolution of Orange Money into a comprehensive digital services platform, extending well beyond payments and transfers.
Our operations in Africa and the Middle East
Femme en mouvement à l'extérieur

 

 

A business model guided by responsibility

Lead the Future plans to implement a new business model guided by an ambitious social and environmental responsibility policy. We are continuing our CO2 emissions reduction program with the aim of reducing Scope 1 and 2 emissions by more than 30% by 2025 (based on 2015 levels) and we are committed to reducing our Scope 1, 2, and 3 emissions by 45% by 2030 (based on 2020 levels). 

Discover our impact

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A profound transformation for greater efficiency

Lead the Future's success is based on a profound transformation of our business model: simpler, faster, more efficient. People, organizational agility, and process simplification are at the heart of this transformation, with the goal of improving operational efficiency across the Group.    

Work at Orange