As soon as the attack was identified, the Group's teams, in collaboration with Orange Cyberdefense, quickly mobilized to isolate potentially affected services and minimize any impact.

These isolation measures caused disruption to certain management services and platforms for some of our Business customers, as well as a few Consumer services, primarily located in France. Our dedicated teams are actively engaged in informing and assisting the affected customers.

Our teams have identified and are currently implementing solutions that, while under heightened vigilance, will allow the Group to gradually restore the main affected services by the morning of Wednesday, 30 July.

A formal complaint has been lodged, and the relevant authorities have been notified. We are collaborating closely with them throughout the process.

At this stage of the investigation, there is no evidence to suggest that any internal or customer data has been exfiltrated. We continue to maintain the highest level of vigilance on this matter.

For obvious security reasons, Orange will not provide further comments.

About Orange

About Orange Orange is one of the world’s leading telecommunications operators. The Group aims to be the trusted partner for everyday digital life by providing individuals, businesses and communities with reliable connectivity and innovative services. As of the end of 2025, Orange connects 340 million customers (including MasOrange) across 26 countries and generated 40.4 billion euros in revenues.
As a trusted player, Orange leverages the excellence of its very high-speed broadband networks to deploy digital infrastructure in Europe, Africa and the Middle East. The Group is a European leader in fiber, with 100 million connectable households, and convergent offers. In France, Orange connects 34 million customers and was ranked No. 1 by the regulator Arcep for the quality of its mobile network for the 15th consecutive year. In Africa and the Middle East, the Group’s growth engine, Orange serves nearly 180 million customers and promotes digital and financial inclusion through its connected solutions.
Under the Orange Business brand, the Group supports companies in transforming their networks as well as in AI, trusted cloud and cybersecurity. Orange is also a major player in the wholesale market, where it has a leading global telecom infrastructure and significant capabilities for deploying and operating submarine cables. A committed innovator, Orange relies on 700 researchers and holds a portfolio of 11,000 patents.

Orange is listed on Euronext Paris (symbol ORA). More information: www.orange.com. 

Orange and any other Orange product or service names mentioned in this material are trademarks of Orange or Orange Brand Services Limited.