Orange is part of a global movement: more than 200 operators have already started or completed 2G / 3G migration. Staying true to our role, we’re taking a gradual, step-by-step approach to ensure reliable service and meet the needs of all our customers.
Phasing out 2G is an important step toward the future. Orange is preparing a network that is faster, more efficient, and safer. It will meet growing mobile needs, support connected devices, and handle critical services, while strengthening security.
The upgrade follows a global trend. Today, more than 200 operators in nearly 100 countries have already moved on from 2G or 3G. Orange is moving in the same direction while keeping in mind regional differences and the needs of our customers.
2G and 3G are now less used, less secure, and more energy consuming, so they no longer meet the requirements of today's digital technology. Phasing them out is a logical and responsible step.
There are three main reasons for this technological transition :
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4G and 5G networks offer stronger security, including advanced encryption, reliable authentication, and better protection against threats
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2G and 3G carry only a very small part of network traffic today
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The frequencies used by 2G and 3G will be repurposed to improve the performance of the latest-generation networks.
The change will happen gradually, giving everyone time to adapt. Between March and June 2026, 2G will be phased out in nine departments in the Southwest. It will then expand to the rest of mainland France in the fall. 3G will follow, with full phase-out planned for the end of 2028.
This approach ensures clear communication, field testing, and tailored support, keeping services running smoothly while helping individuals and businesses make the transition.
As stated in our press release from 21 February 2022, most customers won’t notice the transition. Most phones in use today already support 4G or 5G. Customers with older devices will receive additional support.
For businesses, some IoT and mobile devices still rely on 2G or 3G. Orange offers full support to help companies move to newer technologies like 4G, LTE-M*, VoLTE**, or 5G. This includes personalized fleet assessments and step-by-step migration plans to ensure continuous service.
LTE-M : LTE-M is a 4G-based cellular technology designed for IoT devices. It uses less energy, works well indoors and underground, and supports mobility and long device lifespan.
VoLTE : VoLTE (Voice over LTE) is a cellular technology that allows calls over 4G, providing better audio quality and faster connections compared with 2G or 3G. It also lets voice and data run at the same time on the same network.
This change is part of a clear strategy toward useful, inclusive, and energy-conscious digital services. By focusing on the most effective technologies, Orange strengthens the networks of tomorrow. Phasing out 2G and 3G is also central to our Lead the Future strategic plan. Orange is also investing in fiber, 5G, the circular economy, and aims to reach carbon neutrality by 2040.
It’s a necessary step that’s being carefully managed to operate networks that are easier to use, safer, and more sustainable.