Because digital inclusion also requires adapted solutions, Orange continuously innovates to offer accessible products and services for families, young people, seniors facing hardship and people living with disabilities. Our Orange Innovation teams are developing inclusive technologies such as adaptive interfaces, voice recognition, personalized digital assistance, simplified tools, affordable and community-focused plans, and an improved customer interface designed for all users. We also broaden access to essential services — financial services, energy, healthcare, culture, and more — especially for people who are isolated or underserved.

Because these less connected areas need support to develop a broader ecosystem of digital services, Orange is setting up Digital Centers in every country where we operate. In Africa and the Middle East, there are already 24 of them, bringing several strategic programs together under one roof. They include a coding school, a FabLab where learners can prototype and build practical skills, and a startup accelerator that supports new ventures, with the most promising able to access our Orange Ventures investment fund. Through the Orange Foundation, we continue outfitting schools with tablets preloaded with educational content. We also support energy access through Orange Energies, which provides solar solutions, and financial inclusion through Orange Money, used by more than 110 million customers in 17 countries in 2024.

Because access to digital tools also means access to knowledge, Orange organizes hands-on workshops to teach essential digital skills: creating a résumé, completing online administrative processes, securing personal data and more. And because inclusive digital technology should inform and inspire, we provide an all-ages opportunity to learn about the history and future of telecoms through a permanent exhibition on the history of telecommunications, rotating exhibits on emerging technologies and traveling educational workshops hosted at the Cité des Télécoms.